Privacy Policy

Last Updated: [Insert Date]

At Triprg, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enquire about our travel services, or make a booking with us.

By using the Triprg website or our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or contact us, we may collect information such as:

• Full name
• Mobile/WhatsApp number
• Email address
• Travel destination
• Travel dates
• Number of travelers
• Preferred package or services
• Approximate travel budget
• Passport or visa-related information, when required for travel assistance
• Booking and payment-related information
• Any additional information you provide through enquiry forms, WhatsApp, email, or other communication channels

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

Triprg may use your information to:

• Respond to your travel enquiries
• Prepare personalized itineraries and quotations
• Process bookings and travel arrangements
• Arrange hotels, flights, transfers, sightseeing, visas, and travel-related services
• Communicate booking updates and important travel information
• Provide customer support
• Process payments where applicable
• Improve our website, services, and customer experience
• Send promotional offers or travel updates, where permitted
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties.

However, your information may need to be shared with trusted service providers when necessary to deliver your requested travel services. These may include:

• Hotels and accommodation providers
• Airlines and transportation providers
• Visa and immigration service providers
• Tour operators and local activity providers
• Payment service providers
• Technology and communication service providers

We only share information that is reasonably necessary for providing the requested service or fulfilling a legitimate business or legal requirement.

4. Payment Information

Where online payments are available, payment transactions may be processed through secure third-party payment gateways.

Triprg does not normally store complete card, banking, or other sensitive payment credentials on its own servers. Payment information is handled according to the applicable privacy and security practices of the payment provider.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and enhance your browsing experience.

You can choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

For more information, please refer to our Cookie Policy.

6. Data Security

Triprg takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites, including airlines, hotels, payment providers, travel partners, social media platforms, or other service providers.

Triprg is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Communication & Marketing

If you submit an enquiry with Triprg, we may contact you through phone, WhatsApp, email, or SMS regarding your enquiry, quotation, booking, or travel arrangements.

Where legally permitted, we may also send information about travel offers, packages, or services. You may request to stop receiving promotional communications at any time.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Complete bookings and transactions
• Maintain business and booking records
• Resolve disputes
• Meet legal, accounting, or regulatory requirements
• Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymize it.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information where legally permitted
• Withdraw consent for certain uses of your information
• Opt out of promotional communications
• Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details provided below.

11. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

Triprg may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

Triprg
Email: info@triprg.com
Phone / WhatsApp: +(91) 7509536555
Address: 19A D-POCKET STREET 9 TO 16 MARODA SECTOR BHILAI, 490006 CHATTISGARH

We’re Here to Help

Your trust matters to us. If you have any questions about your privacy or personal information, our team will be happy to assist you.